Product roadmap

Booking needs no account and still does not — everything runs from links. The portal is an optional extra for passengers who want one place to look: upcoming and past journeys, downloadable receipts, the addresses they travel between, and the live "track your ride" view on the day.

Signing in is a link to the address they booked with — no password to invent or forget, and the link works once and expires. It carries your logo and your colours, and on your own booking domain it lives at /portal.

What shipped

• Passwordless sign-in by emailed link — single-use and short-lived.
• Every journey, with all its stops, plus live tracking on the day.
• Receipts a passenger can download themselves, long after the payment link has gone.
• Saved addresses, learned from the journeys they have actually taken.
• Guest booking is untouched — the portal is entirely opt-in.

The window just after a trip is when a passenger is most likely to say how it went. When a driver marks a job complete, a brief follow-up goes out asking for a rating — one tap, no login, works straight from the email.

Strong ratings are offered your Google or Trustpilot profile; anything else comes to you privately first, so you hear about a problem before the internet does. Where you set the line is up to you.

What shipped

• Automated request once a trip is actually completed, not merely scheduled.
• One-tap star rating that works in any email client.
• Positive ratings routed to your public review profiles; the threshold is yours to set.
• Private capture for everything else, attributed to the driver who did the job.
• Five-star feedback with a comment can become a testimonial on your booking page.

Everything the app does — creating a trip, pricing a quote, checking a driver, raising an invoice, taking a payment — is available over a documented REST API secured by per-business API keys, with full reference docs and a machine-readable OpenAPI spec.

It is what our own booking flows and our native apps run on, so anything the product can do, your systems can do too — no scraping, no workarounds.

What shipped

• Endpoints for trips, quotes, drivers, vehicles, customers, products and invoices — including linking trips and customers onto an invoice.
• Bearer-token authentication with per-business keys, plus user sign-in for mobile apps.
• Signed webhooks with automatic retries for the events that matter — booked, assigned, accepted, paid.
• Full reference docs and an OpenAPI spec, versioned so integrations do not break under you.

A native app for owners and dispatchers, built on the public API and running on iPhone, iPad and the Mac. The day's trips, the jobs coming in, quotes waiting on an answer and invoices waiting on payment — the things you used to keep a browser tab open for.

The part a web page cannot do is reach you when you are not looking at it. New trip booked, driver assigned, payment landed, quote accepted: the phone tells you, and one tap takes you straight to the job.

What shipped

• Push notifications for new trips, driver assignments, payments and accepted quotes.
• Today's run at a glance, with the detail one tap away.
• Switch between businesses without signing out.
• Sign in with email, Google or Apple.
• Built on the same public API, so the web and the app never disagree.

Drivers already opened a secure link for each job, and their phone already shared its location. The app makes that a home base: every trip assigned to them, in order, with pickup, drop-off, passenger and flight details, and tap-through navigation.

Status updates that used to happen behind the scenes are one tap for the driver — on my way, arrived, passenger on board, completed — keeping the office and the customer informed without a phone call.

What shipped

• A driver's full day in one list, sorted by pickup time.
• One-tap status: en route, on-scene, on board, completed — feeding the dispatch board live.
• Tap-to-navigate to pickup and drop-off in the driver's map app.
• Driver accounts sign in and see only their own trips — never any pricing.
• Still works from the same secure per-trip tokens drivers used before.

Driver location is captured whenever a driver is working a job. This surfaces it: a live map on the dispatch board showing where every active driver is, so you can answer "where's my car?" in seconds.

Customers get the same reassurance — an optional tracking link, sent before pickup, that shows the vehicle approaching without exposing anything else.

What shipped

• Live driver positions on a dispatch map, updated as they drive.
• Customer "track your ride" link, active around the pickup window only.
• A live fleet map in the operator app as well as on the dispatch board.
• Built on the location capture in the driver trip link and the driver app.

A trip carries a chain of stops rather than a single pickup and drop-off. Add as many as the job needs, reorder them before dispatch, and the distance and price are calculated across the whole route instead of one hop.

The driver sees the stops in order on their run sheet with navigation to each, and waiting time between stops can be charged at your vehicle's own rate.

What shipped

• Add as many stops as a job needs, reorderable before dispatch.
• Whole-route distance and price using your vehicle's per-km rates.
• Optional waiting-time charges between stops, with a free allowance per vehicle.
• Stops shown in order to the driver, with navigation to each.
• Available in the operator app and over the public API from v1.5.0.

The plumbing for SMS, WhatsApp and Telegram already exists for customer messages. This points it at drivers: assign a job on the dispatch board and the driver gets a text with the key details and their trip link straight away.

Reassign or cancel a trip and the driver is told automatically, so the person behind the wheel always has the current plan.

What's coming

• Instant "new job" text/WhatsApp on assignment, with the trip link.
• Change and cancellation alerts when a job moves or drops.
• Uses your existing Twilio/Telegram connection — one setup, both audiences.
• Per-driver contact preferences (SMS, WhatsApp or Telegram).

Quotes already convert to invoices on acceptance. This closes the last gap: acceptance also creates the actual trips, dated and priced, ready to dispatch — so a signed quote lands in your operations, not just your accounts.

Everything carries across: pickups, drop-offs, vehicles, passengers and flight details you captured when quoting.

What's coming

• Accepting a quote creates the trips automatically, in "pending".
• Trip pricing and vehicle choice carried straight from the quote.
• Optional deposit taken at acceptance via Stripe or Revolut.
• The quote, its invoice and its trips all linked, so the whole job is one thread.

Airport trips already record a flight number and terminal. This connects them to live flight data: the trip shows whether the flight is early, on time or delayed, and the pickup time follows automatically.

No more sending a car for a schedule time when the flight is an hour late — or missing a passenger who landed early.

What's coming

• Live arrival status against the flight number on the trip.
• Suggested pickup-time adjustments when a flight shifts.
• Delay alerts to the assigned driver by their preferred channel.
• Terminal and landing time surfaced on the driver's run sheet.

The app already emails a balance payment link and takes card payments through Stripe and Revolut. This rounds it out: a configurable deposit at booking, the remainder collected before or after the trip, and the whole balance visible against the job.

Account and repeat customers can keep a card on file, so the next booking is paid without re-typing anything.

What's coming

• Percentage or fixed deposit taken at booking or quote acceptance.
• Secure balance links for the remainder, chased automatically if unpaid.
• Saved cards for repeat and account customers via Stripe or Revolut.
• Every part-payment reconciled against the trip and its invoice.

Trips already generate a private "track your ride" link, and the messaging plumbing for SMS, WhatsApp and Telegram is in place. This points it at the passenger: a confirmation on booking and a reminder before pickup with the driver name, car and registration.

Fewer "which car is mine?" calls on the day, and a passenger who knows exactly who is coming.

What's coming

• Confirmation and pre-pickup reminder by SMS or WhatsApp.
• Driver name, vehicle, registration and the live tracking link included.
• Timing you set, reusing the channel you already send on.
• Delivery logged alongside your other notifications.

The dispatch board shows you the day; optimisation helps you plan it. Using each trip's timing, location and vehicle needs, it proposes which driver should take which job to minimise empty running and avoid overlaps.

You stay in control — every suggestion is a drag away from being changed — but the heavy mental arithmetic of a busy day is done for you.

What's coming

• Suggested assignments that reduce dead mileage and back-to-back clashes.
• Conflict warnings when a driver is double-booked or can't make the next pickup.
• Respects vehicle capability — only offers drivers cleared for the booked car.
• One-tap accept, or override by dragging on the board as normal.

Vehicles already carry capacity and pricing. This adds the compliance side: service history, next-service due, MOT/roadworthiness and insurance renewal dates for each car.

When a date is due, you're reminded — and a vehicle that's out of service or out of test can be blocked from new bookings so it never gets dispatched by mistake.

What's coming

• Per-vehicle service, MOT/inspection and insurance renewal dates.
• Reminders ahead of every due date.
• Mark a car off the road and remove it from booking and dispatch.
• A maintenance history log per vehicle for your records.

Driver records today hold contact details and vehicle clearances. This adds the documents a licensed operator has to keep on file: driving licence, private-hire/chauffeur badge, and insurance, each with an expiry date.

Expiry reminders mean a lapsed badge is caught before the driver is put on a job, keeping your operation compliant.

What's coming

• Store licence, badge and insurance details and expiry dates per driver.
• Reminders before anything lapses.
• Warn — or block — assignment of a driver whose documents are out of date.
• Optional document uploads kept against the driver record.

Some transport work is the same trip, again and again. Recurring trips let you define the route, vehicle and timing once and generate the individual jobs on a schedule, ready to assign.

Each occurrence is a normal trip underneath, so one day can be changed or cancelled without touching the rest of the contract.

What's coming

• Daily, weekly or weekday-only patterns with an end date or run count.
• Each occurrence dispatched and invoiced like any other trip.
• Change or cancel a single day without affecting the series.
• Roll a whole contract's trips onto one periodic invoice for account customers.

Invoices today are built per job. Account billing adds the model business customers expect: a company books all month, and you send one consolidated invoice for every completed trip at period end.

Each account can have its own terms, contacts and agreed rates, so repeat business runs on autopilot.

What's coming

• Group a period's completed trips into a single itemised invoice.
• Per-account payment terms, PO references and billing contacts.
• Optional account-specific rates applied to their trips.
• Statement PDFs and balance tracking per account.

The app can already price a journey from a vehicle's base fare and per-km rates. This puts that in front of the customer: they type in the route, pick a vehicle class, get a live price, and confirm — arriving in your dispatch as a pending trip.

It runs the same fare engine you use internally, so an online booking is priced exactly as if the office had keyed it.

What's coming

• Live fare quote from your vehicle rates as the customer builds the trip.
• Vehicle-class picker with capacity and photos.
• Optional deposit taken at booking through Stripe or Revolut.
• Bookings land in dispatch as pending, ready to assign.

Trips today are priced from A to B. Hourly hire adds the other way operators sell: a block of hours with the driver at the customer's disposal, priced on time rather than distance, with overage handled automatically.

The driver sees it as a timed engagement on their run sheet, and the invoice reflects the hours actually used.

What's coming

• Set a package of hours with an hourly rate and a minimum.
• Automatic overage charging when the hire runs long.
• Waiting time and mileage caps you can configure.
• Shown as a duration-based job to driver, dispatch and invoice.

Sitting alongside flight tracking, meet & greet handles what happens on the ground: the greeting name for the board, which terminal and arrivals door, and the meeting-point or car-park instructions the driver needs.

The passenger knows exactly where to find their driver, and the driver arrives with everything to make a clean pickup.

What's coming

• Greeting name and a printable/on-screen name-board for the driver.
• Terminal, arrivals door and meeting-point captured on the trip.
• Airport parking codes and instructions on the run sheet.
• Works with flight tracking so the greeting follows the plane.

Assignment today assumes you know who is around. A roster makes that explicit: each driver's working days, shift times and booked time off, feeding straight into dispatch and optimisation.

A driver who is off, on a break or already at capacity simply is not offered — fewer clashes, fewer awkward calls.

What's coming

• Per-driver shifts, days off and holiday.
• Availability respected by manual, suggested and automated assignment.
• At-a-glance view of who is on today and who is free now.
• Working-hours limits to keep drivers within legal and safe rosters.

Alongside maintenance scheduling, this covers the daily side: the driver runs a quick defect check — tyres, lights, cleanliness, damage — before their first job, straight from their app.

A reported defect can flag the vehicle for attention or take it off the road, and every check is timestamped and kept for your records.

What's coming

• Configurable walkaround checklist completed in the driver app.
• Photo capture for any damage or defect reported.
• A failed check can flag or ground the vehicle automatically.
• A dated check history per car for audits and insurers.

Trips already record a passenger count against a vehicle's capacity. Manifests add the detail bigger jobs need: named passengers, contact numbers and any per-passenger notes, checked against the vehicle you have assigned.

The driver gets a tidy list of who they are carrying — useful for corporate shuttles, event transfers and crew moves.

What's coming

• Named passenger list with contact numbers and notes per trip.
• Headcount checked against the assigned vehicle's capacity.
• Manifest shown on the driver's run sheet and printable.
• Bulk import of a passenger list for large transfers.

The app already tracks trip statistics and driver journey-time performance. Reports bring it together: revenue by period and by account, which vehicles earn their keep, which routes are growing, and how each driver compares on punctuality.

Every table exports to CSV for your accountant or your own spreadsheets.

What's coming

• Revenue and trip-volume trends over any date range.
• Vehicle utilisation and driver performance league tables.
• Revenue by account, route and vehicle class.
• CSV export on every report.

Rather than simply pinning a job to a driver, you can offer it. The driver gets the trip on their phone and accepts or declines, so you know it is genuinely covered before the customer is promised anything.

Declines and time-outs pass the offer to the next driver in line, keeping the board moving without a phone-around.

What's coming

• Send a job offer to one or several drivers from the board.
• Accept or decline in the driver app, with a reason on decline.
• Automatic roll-on to the next driver on decline or time-out.
• Dispatch always shows whether a job is offered, accepted or firm.

Pricing and fees are handled in your base currency today. For operators serving corporate and inbound travel, this lets a quote and invoice be presented in the client's currency, with the exchange handled cleanly.

Your reporting stays in your home currency, so the switch is for the customer's benefit, not extra work for you.

What's coming

• Present quotes and invoices in a chosen currency per customer.
• Live or fixed exchange rates recorded on each document.
• Payments collected in the customer's currency via Stripe or Revolut.
• Reporting consolidated back to your base currency.

Some routes you price the same every time. Fixed fares and zones let you publish a set price between two points or between areas, used automatically whenever a trip matches, instead of falling back to distance-based pricing.

Customers get a clear, competitive headline price on your best-known routes, and you get consistency.

What's coming

• Fixed point-to-point fares for named locations.
• Zone-to-zone pricing for broader areas.
• Applied automatically when a trip matches, over the per-km rate.
• Surfaced on quotes, the booking page and invoices.

Optimisation suggests; automated dispatch acts. For the straightforward jobs, rules you set — nearest available driver, vehicle match, fairness of workload — can assign and notify a driver without you lifting a finger, leaving you to handle only the tricky ones.

What's coming

• Rule-based auto-assignment for routine trips, with driver notification.
• Guardrails you set: vehicle capability, working hours, fair rotation.
• Exceptions flagged for a human to place manually.
• Full manual override — automation you can switch off any time.

Every operator has days when demand outruns the fleet. This explores a way to hand an overflow trip to a partner operator you trust — with the job details, price and status shared — so the customer is covered and both businesses keep their books straight.

What's coming

• Send an overflow trip to a partner operator with agreed rates.
• Shared status so you still see the job through to completion.
• Accept inbound overflow from partners into your own dispatch.
• Settlement tracking between operators.

The app already records who drove what and how long it took. This turns that into pay: a per-driver earnings view based on completed trips, with your own commission or day-rate rules, ready to export for payroll.

What's coming

• Earnings per driver from completed trips over any period.
• Configurable models — percentage commission, flat per-trip or hourly.
• Statement export for payroll or self-employed drivers.
• Ties back to the trip and invoice records for a clean audit trail.

Vehicle pricing today is a base fare plus per-km, optionally tiered by distance. This adds the other axis operators price on: time and demand — a night surcharge, a bank-holiday uplift, an airport fee — applied automatically so your quotes reflect what a job really costs to run.

What's coming

• Time-of-day and day-of-week multipliers on your existing rates.
• Holiday and peak-period surcharges.
• Per-airport or per-zone fees applied automatically.
• Shown transparently as their own line on quotes and invoices.

The driver experience begins as a web app on a secure per-trip link. A native driver app is the step beyond it: a run sheet that still works in a car park with no signal, and background location tracking the browser cannot match without draining the battery.

The driver app has shipped for iOS, and drivers sign in to accounts of their own. What remains here is the rest of the story: an Android build, an offline run sheet, and background location a browser cannot match. A passenger app follows the same path — book, track and pay from the home screen.

What's coming

• An Android driver build to sit alongside the iOS one, then a passenger app.
• Offline run sheet and reliable background location.
• Built on the same public API, so features arrive in step.

Your brand, your address bar. Point a subdomain you own at the platform and your public booking page, quotes and "track your ride" links are all served from it, with certificates issued and renewed automatically.

What's coming

• Connect a domain with a guided DNS step.
• Automatic SSL — nothing to configure on your side.
• Booking links, tracking links and emails all use your domain.
• Package-gated for operators who want a fully branded front door.

Live tracking today rides on the driver's phone. For operators with hardware trackers fitted, integrating telematics gives position even when a phone is off, plus odometer readings and fault codes that can feed maintenance scheduling automatically.

What's coming

• Live vehicle position from fitted trackers on the dispatch map.
• Automatic mileage capture to drive service intervals.
• Diagnostic and fault alerts surfaced against the vehicle.
• Connectors for common telematics providers.

Account billing handles how a company pays; this is how they book. A travel manager gets a portal to raise trips on behalf of colleagues, tag them to a cost centre or PO, and see everything the company has running — all against the agreed account rates.

What's coming

• Book on behalf of named travellers within a company account.
• Cost-centre and PO tagging carried through to invoicing.
• Optional approval step before a booking is confirmed.
• A company-wide view of upcoming and past trips.

Driver earnings turns completed trips into what each driver is owed. Payouts closes the loop: settle those earnings straight to the driver's bank on your schedule, using Stripe Connect, with a statement they can see.

What's coming

• Automatic payouts from completed-trip earnings via Stripe Connect.
• Weekly or custom payout schedules per driver.
• Driver-visible statements tying each payment back to its trips.
• Commission and deductions applied before payout.

The platform already speaks WhatsApp and runs an AI assistant. This lets a customer simply message to book: the assistant gathers pickup, drop-off, time and passengers, quotes a fare, and creates a pending trip for you to confirm.

What's coming

• Book and enquire entirely within a WhatsApp thread.
• AI assistant captures the trip details and quotes from your rates.
• Bookings arrive in dispatch as pending for a quick confirm.
• Hand off to a human whenever a conversation needs it.

Your best customers ride again and again. A loyalty layer recognises that: earn points or credit per completed trip, unlock better rates at higher tiers, and redeem rewards against a future booking automatically.

What's coming

• Points or ride credit earned on completed trips.
• Tiers that unlock preferential rates for frequent riders.
• Rewards redeemed automatically at checkout.
• Works for both individual passengers and corporate accounts.

Things happen on the road — a complaint, a bump, a bag left behind. A simple log keeps a dated record against the relevant trip, driver or car, so nothing lives only in someone's inbox and patterns are easy to spot.

What's coming

• Log incidents, complaints and lost property with photos.
• Link each entry to its trip, driver and vehicle.
• Status tracking from open to resolved.
• History surfaced on the driver and vehicle records.

A customer record is already created for every booker. This turns it into a proper address book on your side: saved pickup and drop-off addresses, vehicle and driver preferences, and VIP or handling notes that pop up whenever you book them again.

What's coming

• Saved addresses and favourite routes per passenger.
• Vehicle, driver and service preferences remembered.
• VIP and handling notes shown at booking and to the driver.
• Linked to the customer's trip history and any account.

When the phone rings you need to know instantly whether you can cover it. A calendar view of each vehicle and driver — booked, free, off, in service — lets you say yes or no with confidence, and slot a new job into a real gap.

What's coming

• Timeline of every car and driver across the day or week.
• Booked, available, off-shift and out-of-service states at a glance.
• Spot free slots before promising a customer.
• Feeds the same availability into dispatch and optimisation.